01 / Startups
Product consulting
Work directly with founders on the customer problem, first product, roadmap and launch. From early discovery to getting the first useful version out.
Focused consulting engagements
Founder & product leader · London
Abhimanyu.
I build companies.
And the products behind them.
From a bootstrapped travel startup to an AI company acquired by Coinbase. I’ve raised capital, built teams, sold to enterprises and led products inside a global company. Today, I build and operate products of my own.
20 yearsacross products & company building
$7.5Mraised for Agara
Coinbaseacquired Agara in 2021
UK · US · Indiacountries I’ve worked in
Startup journeys
Raising the money, finding customers and building the teams to make it work.
Co-founder & CEO2017–2021
Agara
Built an enterprise AI company before the LLM era. Raised capital, built the team and sold to global customers.
Customers included
$7.5M raised · $1.5M ARR · Acquired by Coinbase
Agara
Agara · Co-founder & CEO · 2017–2021
Building an AI company
before the LLM era.
We set out to automate customer support with AI, when that meant building our own models and assembling a team that could turn research into a working product.
As co-founder and CEO, I raised $7.5M, built a 45-person team across Bangalore and the US, and won global customers including P&G and Unilever. We grew the business to $1.5M ARR before its acquisition by Coinbase.
The early work
Taking AI from prototype to production before LLMs, finding the first use cases and selling to enterprises including P&G and Unilever. We had to earn trust in a young company as well as a new technology.
Building the team
Built a 45-person team across Bangalore and the US, bringing together machine learning, engineering and commercial capabilities. Our own models powered separate email and voice automation products.
Raising capital
Raised $7.5M to fund the team and product development. Investors included specialist deep-tech and venture funds across India, Japan and the US.
From first customer to scale
At P&G, our email product expanded from one US brand to approximately 20, followed by the UK. In 2021, Coinbase acquired Agara for its team and conversational AI technology.
Founder2010–2014Copper Sky Journeys
My first startup: a bootstrapped travel marketplace, built with a two-person team and a network across India.
$150k revenue · 200+ suppliers · Bootstrapped
Copper Sky Journeys · Founder · 2010–2014
A travel marketplace for inbound travellers to India, focused on planning, booking and delivering premium experiences. Bootstrapped to $150k revenue with a two-person team and more than 200 supplier partners across India.
It was my first experience of building a business from the ground up: finding supply, developing relationships and making a small team go a long way.
200+suppliers across India
$150krevenue · bootstrapped, two-person team
Products built
What each product does, where I built it and the impact. Open a card for the full story.
2017–2021Email automation
AIB2B SaaSFounder/CEOAI that reads, triages and resolves customer support emails for consumer brands.
40% of 2M enterprise emails resolved autonomously.
2017–2021My role
Co-founder & CEO
The product
Built with our own models before LLMs became widely available. The system understood incoming emails, triaged requests and resolved a portion without human intervention.
Adoption & impact
At P&G, the rollout grew from one US brand to approximately 20, then the UK. CSAT on automated brands rose four points.
2017–2021Voice automation
AIB2B SaaSFounder/CEOA phone agent for bookings, refunds and information requests.
Launched in Asia and with a US small-business base.
2017–2021My role
Co-founder & CEO
The product
Built proprietary voice models for transaction-focused calls, helping customers complete requests through a conversation.
Commercial rollout
Launched in Asia and with small businesses in the US. Agara also joined Singapore Airlines’ accelerator.
2022Support chatbot
AIAn in-house chatbot answering customer questions in the Coinbase app and website.
Chat grew to about 40% of all support requests.
2022My role
Director, Product Management
The build
Rebuilt the chatbot with the former Agara team. Owned the wider AI support roadmap across chat, voice, human agents and external vendors, with contact rate, automation rate and cost per contact translated into team goals.
Rollout
Launched first for Coinbase One subscribers, then expanded across English-speaking markets.
2022Listnr
AIAI that turns support conversations into feedback for product teams.
Analysed 2M annual contacts; adopted by 40+ PMs.
2022My role
Director, Product Management
The product
Mined customer conversations and routed feedback to the team responsible for the relevant part of the product.
From prototype to adoption
Grew from a proof of concept to an executive-funded tool used by more than 40 product managers. The tool drew on support contacts and user surveys to bring customer feedback into product decisions.
2022Support agent platform
Internal toolsThe workspace Coinbase’s support agents use for customer chats and calls.
Nearly $1M in annual savings.
2022My role
Director, Product Management
The build
Moved from LivePerson to an in-house platform for support agents.
Impact
Reduced annual costs by nearly $1M and shortened release cycles.
Paddle Party2024–presentCommunity platform
SportsOwner/OperatorBookings, memberships and leagues for a US pickleball community.
500 → 3,000+ players; seven → 15 US cities.
Paddle Party2024–presentMy role
Owner, builder & operator
Hands-on building
Built the platform myself and run the business from London, connecting product development directly to the community’s day-to-day needs.
Growth
The community grew from 500 players in seven cities to more than 3,000 players across 15 cities in about a year.
Visit Paddle Party ↗
FirstOrg2024–presentAI for go-to-market
AIB2B SaaSFounderA platform using AI agents to automate go-to-market work for B2B founders.
Built and piloted with ten founders.
FirstOrg2024–presentMy role
Founder & solo builder
The build
Built the platform solo with AI tools, bringing together my product experience and hands-on development.
Stage
Piloted with ten B2B founders. This is an early product, alongside the larger-scale work above.
Explore FirstOrg ↗Stayzilla2015–2017Host platform & payments
MarketplaceTools for homestay hosts to list properties, manage bookings and get paid.
50,000+ hosts across 4,000+ towns.
My role
VP Product
The product
Headed seller and payment solutions, managing a 16-person team of product managers, engineers, designers and data scientists.
Scale
The host network scaled to more than 50,000 hosts across over 4,000 towns.
2024–presentThree iOS sports apps
SportsSolo builderSports apps built solo with AI coding tools, from product specification to App Store release.
Three apps shipped to the App Store.
2024–presentMy role
Solo product builder
From specification to release
Owned the product specification, built with AI coding tools and took three sports apps through to App Store release.
Hands-on development
Part of my work at EMQM Group, alongside building FirstOrg and operating Paddle Party.
Engage
Product consulting, extra AI capacity or senior product leadership.
02 / Growing companies
Build your AI capacity
Own AI product work alongside your engineers: identify use cases, define evaluation, make build-or-buy decisions and deliver.
Full-time or fractional roles
03 / Established companies
Lead AI. Rebuild products.
Lead an AI product portfolio, strengthen the team or rebuild products that need a new direction. Combine product strategy with delivery.
Director-level roles & above
I stay close to the build and the people using it. For AI products, I define what good looks like, test before launch and keep measuring afterwards.
Contact meCareer background
A career across company building, AI, consumer products and marketplaces. Experience working in the UK, US and India.
2024–now
Founder · EMQM GroupPaddle Party & FirstOrg · London
2021–2023
Director, Product Management · CoinbaseAI customer support products
2017–2021
Co-founder & CEO · AgaraAcquired by Coinbase
2015–2017
Vice President · StayzillaSeller & payment solutions · 16-person cross-functional team
2014–2015
Associate Vice President · HolidayIQ$2M sales book · 150+ travel agents · 10-person nationwide team
2010–2014
Founder · Copper Sky JourneysBootstrapped travel marketplace · $150k revenue
2006–2010
MAPE Advisory Group & RabobankM&A, private equity & debt syndication
MBA, IIM Calcutta · 2006
BA (Hons) Economics, Shri Ram College of Commerce · 2004
Nonprofit work
Education, livelihoods and conservation in underserved communities.
Pragya
Programme management in remote Himalayan communities, spanning economic empowerment, mobile schools and wetland preservation.
Development Alternatives
Fundraising for a computer education initiative in rural India, helping bring digital learning to underserved communities.
Let’s build something useful.
For product consulting, fractional AI roles or senior product leadership. Based in London, with full UK right to work.